General privacy policy | Intix
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Intix Privacy Notice

Intix Privacy Notice

Protection – Trust – Respect

1.1 Purpose

Data protection is a question of trust, and your trust is important to us. We respect your private life and privacy. It is a major concern for Intix (hereinafter referred to as “Intix” or “we” or “us”) that your personal data is treated in a responsible manner and in compliance with the legal requirements.

The present data protection declaration (hereinafter referred to as “this Declaration”) describes how we process your personal data. This Declaration applies to and constitutes an integral part of a contract if it is listed in a contract document as an integral part thereof or referred to in the applicable General Terms & Conditions (GTCs). In the event of discrepancies between this Declaration and the GTCs, the provisions of this Declaration will have precedence. If you already use Intix products and services, this Declaration will apply to personal data about you collected and stored by Intix in the past, which we may connect to and process together with personal data collected in the future.

By accepting this Declaration, you consent to us processing your personal data in accordance with the relevant data protection and telecommunications legislation as well as the following provisions.

1.2 Data processing for service provision and contract execution

Intix collects, stores and processes the personal data of its customers to the extent necessary to manage the customer relationship, provide its services, process orders and contracts, for billing, to answer questions, address concerns, provide support with technical issues and evaluate, improve and develop Intix goods, services and functions. Personal data constitutes all information relating to an identified or identifiable person.

Intix collects, stores and processes technical data during your use of our information and technology services. Technical usage data may be processed in a personally identifiably form for the following purposes where listed below in this Declaration or you have consented thereto by using a service.

1.3 Data processing for Intix marketing purposes

We process your personal data for marketing purposes such as general customer communications and the personalization of offers from Intix.

1.3.1 Data we process for marketing purposes

Data you provide in the context of our contractual relationship and data about our Web pages:

    • Identification and contact data such as your first name and surname, telephone number, e-mail address, and profession;

    • Customer activity data such as the type of our products and services that you use, the type and extent of your usage thereof, customer preferences, customer service information such as service requests;

    • Online data such as the time and date on which our Web page was accessed, the name of the accessed Web page, the IP address of your computer or mobile device, the address of the Web page from which you accessed our Web page, information entered on forms, clicks on content on the Web page, Intix pages on social networks, including the duration and frequency of the visits to these, as well as search terms, ratings and comments made. This data is procured in accordance with the online data protection declaration for our Web pages.

1.3.2 Customer segments and profiles

To enable us to provide you with advertising, communications and offers better tailored to your needs as a customer, we create customer segments and customer profiles. To this end, we combine and analyze the data relevant for our marketing purposes.

1.4 Right to object

You may at any time refuse the use of your data for marketing and communications purposes. In this case, we will not process data for this purpose.

You can always unsubscribe from our email communications, by clicking on the “Unsubscribe” link on the footer of the emails.

You may also request the change and/or removal of your data from our systems, by submitting a request to https://go.intix.eu/emailPreference/e/epc/1057313/Qcimfuu6FXbGUZE7NjAv5jlalj-N0mQhuRIVJklgh4s/922. Upon receiving the request, all data already stored for this purpose will be deleted within maximum two working days, and you will receive a confirmation by email. You may refuse the processing of online data according to the information provided on the Intix Web. There is no right to refuse general advertisements on Web pages.

1.5 Transferring your information overseas

Your information may be transferred to and stored in locations outside the European Economic Area (EEA), including countries that may not have the same level of protection for personal information. When we do this, we’ll ensure it has an appropriate level of protection and that the transfer is lawful.

You can obtain more details of the protection given to your information when it’s transferred outside the EEA by contacting us using the details in the information sections of the website.

We use a range of measures to keep your information safe and secure which may include encryption and other forms of security. We require our staff and any third parties who carry out any work on our behalf to comply with appropriate compliance standards including obligations to protect any information and applying appropriate measures for the use and transfer of information.

1.6 Your rights regarding your personal data

You have the right to obtain information in writing and free of charge about the personal data of yours that we process. Your request for information must be issued in writing, include a copy of your ID card or passport and be sent to our postal address.

You likewise have the right to request the correction of incorrect personal data. You may also demand the deletion of your personal data unless the applicable laws and regulations oblige us to store your personal data.

Lastly, you have the right to revoke your consent to the processing of your personal data at any time and/or refuse the processing and storage of your personal data by following the procedure detailed in the “Right to Object” point above.

1.7 Contact

If you have any questions or concerns, you can contact us as follows:

    • By email: info@intix.eu

    • By calling +32-15-14.01.30

    • By writing to our HQ, Intix, Building Elephantus, Stationsstraat 55, B-2800 Mechelen, Belgium

1.8 Applicability, duration and modification

We reserve the right to change or add to this Declaration at any time as we see fit. Should a change to this Declaration prove disadvantageous for you, we will notify you appropriately in advance and seek your consent. Your consent is granted voluntarily. Should you disagree with a specific change or addition, you may object to it. Should you fail to object by the aforementioned deadline, this will be deemed tacit acceptance on your part of the relevant change or addition. Change

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